Regent is the epitome of modern luxury for the world’s most discerning travelers. Pushing the boundaries of refined living since 1971, Regent colleagues have set out once more to reimagine uplifting experiences that balance serenity and stimulation to heighten the senses.
We’re seeking passionate leader who is a pre-opening leaders and can combine informality and fun with professionalism and sophistication, leaders with an inclusive spirit who embrace individuality and inject positivity into their work environments.
Our colleagues are fundamental to delivering the memorable experiences, and we are committed to creating a culture as diverse as the distinct hotels in our portfolio. If you understand the luxury levers that will help bring to life a unique guest experience then we would love to hear from you.
Your day to day:-
- Using the tools provided and in compliance with the IHG standards, maintains, updates and shares information in the areas of a master calendar of external events, competitor rate intelligence, RevPar penetration (RGI), arrival and spending patterns of commercial accounts, denial reports, meeting space allocation, guest capture rates (with the F&B Mgr), Loyalty program penetration both overall and by account (and for bookers), system contribution and trends in rooms and non-rooms revenues by channel, segment and account.
- Understand the composition of hotel profitability, and uses this to evaluate business from local accounts and groups so as to provide input to future rate setting and negotiation.
- Facilitate the Revenue Room Meeting (which the GM chairs) and generates reports and analyses needed for these meetings, displaying key facts/trends etc., on the revenue room walls
- Monitor and determine demand periods for function space, rooms and catering through an analysis of historical data and current bookings. Responsible for tracking and analyzing of booking pace, group wash, cut off enforcement for groups as well as denied and regretted business.
- Approve and/or implement sell strategies for all group proposals above 9 rooms on any one night, and collaborates with the Director of Sales or Director of Catering on setting group and conference rates.
- Manage day-to-day reservation & revenue activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance.
- Educate and train reservations team that is responsible for developing new reservations and implementing revenue strategies. Ensure staff is properly trained and has the tools and equipment to carry out job duties.
- Monitor competitor pricing for all revenue generating departments, understands the dynamic of the local market and the demand generators, and recommends appropriate actions to the Revenue Room Taskforce in relation to the hotel’s pricing and market mix strategy.
- Identify operational problems that reduce the effectiveness of revenue activities and overall hotel sales performance and work with appropriate department on solutions.
Required Skills and Experiences::-
Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration, plus six to eight years of revenue management experience in a high-level operations role or prior general manager experience, or an equivalent combination of education and experience.
What we offer
In return we'll give you a competitive benefit package including, hotel discounts worldwide and the opportunity to progress your career with IHG®. Most importantly, we'll give you the room to belong. At IHG® we are committed to developing our team and managing our talent and would encourage internal as well as external candidates to apply for any of our vacancies. So what's your passion? Please apply on-line and tell us how you can bring your individual skills to IHG®. To find out more about us or any other jobs with IHG® please look atwww.ihg.com/careers
